{
  "dataset": "ForceFolks Agentforce Cost Model",
  "publisher": "ForceFolks",
  "date_modified": "2026-10-06",
  "prices_checked_at": "2026-10-06",
  "currency": "USD",
  "rates": {
    "creditsPerPack": 100000,
    "packUsd": 500,
    "standardCredits": 20,
    "voiceCredits": 30,
    "conversationUsd": 2,
    "employeeAccessUsd": 5,
    "employeeAddonUsd": 125
  },
  "sales_editions": [
    {
      "name": "Core",
      "monthly_price_per_user_usd": 195,
      "billing": "annual",
      "credits_per_org_per_year": 500000
    },
    {
      "name": "Advanced",
      "monthly_price_per_user_usd": 395,
      "billing": "annual",
      "credits_per_org_per_year": 1000000
    },
    {
      "name": "Max",
      "monthly_price_per_user_usd": 550,
      "billing": "annual",
      "credits_per_org_per_year": 2750000
    }
  ],
  "examples": [
    {
      "monthly_conversations": 1000,
      "standard_actions_per_conversation": 1,
      "gross_monthly_credits": 20000,
      "gross_credit_cost_usd": 100.0,
      "alternative_conversation_cost_usd": 2000
    },
    {
      "monthly_conversations": 1000,
      "standard_actions_per_conversation": 4,
      "gross_monthly_credits": 80000,
      "gross_credit_cost_usd": 400.0,
      "alternative_conversation_cost_usd": 2000
    },
    {
      "monthly_conversations": 1000,
      "standard_actions_per_conversation": 10,
      "gross_monthly_credits": 200000,
      "gross_credit_cost_usd": 1000.0,
      "alternative_conversation_cost_usd": 2000
    },
    {
      "monthly_conversations": 1000,
      "standard_actions_per_conversation": 20,
      "gross_monthly_credits": 400000,
      "gross_credit_cost_usd": 2000.0,
      "alternative_conversation_cost_usd": 2000
    },
    {
      "monthly_conversations": 1000,
      "standard_actions_per_conversation": 30,
      "gross_monthly_credits": 600000,
      "gross_credit_cost_usd": 3000.0,
      "alternative_conversation_cost_usd": 2000
    }
  ],
  "sources": [
    {
      "url": "https://www.salesforce.com/agentforce/pricing/",
      "checked_at": "2026-10-06"
    },
    {
      "url": "https://www.salesforce.com/agentforce/rates/",
      "checked_at": "2026-10-06"
    },
    {
      "url": "https://www.salesforce.com/en-us/wp-content/uploads/sites/4/assets/pdf/agentforce/Flex-Credits-Rate-Card-08.31.2026.pdf",
      "checked_at": "2026-10-06"
    },
    {
      "url": "https://www.salesforce.com/sales/pricing/",
      "checked_at": "2026-10-06"
    },
    {
      "url": "https://www.salesforce.com/news/stories/salesforce-simplifies-editions-2026/",
      "checked_at": "2026-10-06"
    },
    {
      "url": "https://trailhead.salesforce.com/content/learn/modules/data-cloud-powered-agentforce/explore-data-cloud-and-agentforce",
      "checked_at": "2026-10-06"
    }
  ],
  "scope": "Selected official list prices and illustrative gross costs. Not a quote or exhaustive product catalog.",
  "license": "CC BY 4.0 for original calculations and commentary. Salesforce material retains its original rights.",
  "exclusions": [
    "Annual credit balances",
    "Discounts and contractual commitments",
    "Base CRM subscriptions",
    "Data 360 and additional services",
    "Implementation and ongoing support"
  ],
  "eligibility": [
    "Conversation and Flex Credit models are separate org choices.",
    "The $125 add-on covers eligible employee usage, not unlimited external-customer conversations.",
    "Voice usage does not establish eligibility for a like-for-like conversation offer.",
    "Annual edition credits are per org, not per seat."
  ]
}