System landscape
Show users, channels, Salesforce Clouds, connected systems, data platforms, and ownership boundaries.
Free SVG templates
Salesforce architecture diagram templates
Direct answer
A useful Salesforce architecture diagram answers one decision at a time. It names the systems, data flow, interfaces, trust boundaries, and owners without hiding the design under product logos. ForceFolks provides three editable SVG starting points for a system landscape, an integration flow, and an Agentforce plus Data Cloud solution.
How should a Salesforce architecture diagram work?
Salesforce Architects advises teams to keep a diagram concise, give it a clear title and description, read it from left to right and top to bottom, and limit its scope to the message it must communicate. The official diagram guide also separates system landscapes, solution architecture, roadmaps, process flows, and data models because one drawing should not try to do every job.
The ForceFolks templates use that decision-first approach. They are original planning aids with generic shapes. They are not official Salesforce templates. Keep the official Salesforce reference architecture gallery beside them when you need product-specific reference material.
Download library
Three editable Salesforce diagram templates
Each SVG opens in a browser and can be edited in compatible diagram or design tools.
Integration flow
Document source of truth, direction, API or event path, timing, retries, monitoring, and reconciliation.
Agentforce and Data Cloud
Map channels, agent topics and actions, grounding data, identity, guardrails, human handoff, and observability.
Choose the view
Match the diagram to the decision
| Diagram type | Use it to answer | Include | Leave out |
|---|---|---|---|
| System landscape | What systems and Salesforce products are in scope? | Major systems, users, boundaries, owners | Field-level mappings and every API call |
| Solution architecture | How will this business capability work? | Components, data, security, integrations, decisions | Unrelated enterprise systems |
| Integration flow | How does information move and recover? | Direction, timing, interface, errors, reconciliation | Decorative product catalogues |
| Agentforce and Data Cloud | What grounds the agent and what can it do? | Channels, topics, actions, data, trust, handoff, monitoring | Unapproved future use cases |
Review checklist
Make the diagram useful in an architecture review
- The title states the decision and scope.
- Every system has a named business or technical owner.
- Arrows show direction and label the interface.
- Systems of record are explicit.
- Trust and data-residency boundaries are visible.
- Synchronous, batch, and event-driven paths are distinct.
- Error handling and reconciliation are shown.
- Assumptions and open decisions are listed.
- The current state and target state are not mixed.
- The diagram has a date and version owner.
FAQ
Salesforce architecture diagram FAQ
What is a Salesforce architecture diagram?
A Salesforce architecture diagram shows the systems, Salesforce products, data, users, interfaces, and ownership boundaries that make up a solution. Its scope should match the decision that the audience needs to make.
Which Salesforce architecture diagram should I create first?
Start with a system landscape when stakeholders need a shared view of products and connected systems. Use a solution architecture diagram for a specific implementation and an integration flow when direction, timing, errors, and ownership matter.
Are these official Salesforce diagram templates?
No. ForceFolks created these editable SVG planning templates. They follow useful public diagram principles from Salesforce Architects, but they are not official Salesforce assets and do not use official product logos.
Can I edit the SVG files?
Yes. Open an SVG in a compatible design tool, diagram tool, browser, or text editor. Replace the placeholder labels, add your systems, and keep a version in source control or your architecture repository.
Make the architecture clear before the build.
ForceFolks can turn your system landscape and business requirements into an implementation-ready Salesforce architecture.