Administration
For people who manage access, data, configuration and everyday platform operations.
Salesforce certifications assess knowledge for specific platform roles, from administration and development to consulting and architecture. Choose a credential that matches the work you plan to do, then check its current exam guide. This ForceFolks guide separates current credentials, retired exams, fees and practical hiring checks.
Sources checked October 6, 2026: Salesforce credential catalog and AI Associate retirement notice.
Start with the work you need to perform. These role groups are a selection aid, not a complete credential catalog.
For people who manage access, data, configuration and everyday platform operations.
For people who build and maintain custom logic, interfaces and integrations.
For people who turn business requirements into a product-specific implementation plan.
For people who configure and manage Agentforce. Check the exam scope against the proposed role.
Agentforce Specialist. Agentblazer learning status is a separate learning path.
For people who design systems across data, security, integration and delivery constraints.
For people who work with campaign data, journeys and marketing-platform delivery.
Marketing Cloud consultant paths and Marketing Cloud developer paths.
Use the official source to check prerequisites, exam details and current status. The table does not rank credential quality.
| Credential | Role focus | Practical fit | Official source |
|---|---|---|---|
| Platform Administrator | Administration | Configuration, data and user access | Administrator credential |
| Platform Administrator II | Advanced administration | More complex configuration and operational needs | Administrator catalog |
| Platform App Builder | Configuration | Custom applications using declarative tools | App Builder listing |
| Platform Developer | Development | Custom business logic and interfaces | Developer catalog |
| Agentforce Sales Consultant | Sales processes | Sales Cloud implementation work | Sales consultant listing |
| Agentforce Service Consultant | Service processes | Service Cloud implementation work | Service consultant listing |
| Data 360 Consultant | Customer data | Data-platform consulting and implementation | Data 360 listing |
| AI Associate | Retired credential | Historical record only; not a current exam option | Retirement notice |
| Agentforce Specialist | Agentforce | Agent configuration and management | Specialist credential |
| Certified Technical Architect | Architecture | Cross-system design and technical decisions | Architect catalog |
Names follow Salesforce's current listings. Search terms such as Advanced Administrator, Platform Developer I and Data Cloud Consultant may still appear in older role descriptions.
Check the fee for the exact exam and booking location. Do not reuse a fee from a different credential.
The Platform Administrator exam guide lists US$200 for registration and US$100 for a retake, plus applicable taxes. This is an exam-specific price, checked October 6, 2026, not a catalog-wide average. Salesforce's Administrator exam guide is the source.
Keep training, practice time, travel and any retake separate when setting your budget. Our Administrator certification guide covers that exam's format and preparation. Use the official booking page for the final payable amount.
No. Certification and project experience answer different questions. A candidate should be able to explain both the platform knowledge and the work delivered.
Use our Salesforce interview question bank to build that discussion. The salary source comparison reports pay observations by source; it does not measure a certification premium.
We checked Salesforce's credential catalogs, Administrator exam guide and AI Associate retirement notice on October 6, 2026. The comparison records selected roles and status, not every exam. Fees come from the named exam guide and retain their currency and tax conditions.
Check Salesforce's maintenance requirements before relying on a credential. The catalog and exam objectives can change between updates. This guide does not promise a job, a pay increase or a passing result.
Choose the credential closest to your intended work. Administration, development and consulting require different skills, so an exam should follow the role rather than a popularity claim. Read the official audience description, assess your hands-on experience and build a study plan around gaps in the exam objectives.
No. Salesforce retired AI Associate on February 2, 2026. Its retirement notice points learners to Agentblazer Status and Agentforce Specialist as separate options. A learning status is not the same as an exam credential. Check the current path and its requirements before buying preparation materials.
No. Use the fee shown for the specific exam, currency and booking location. Registration and retake fees can differ, and tax may apply. Include optional training and preparation time separately. The Administrator fee example on this page should not be used as a quote for another credential.
Active credentials can have maintenance requirements, and Salesforce can retire a credential. Check the official maintenance trail and your credential record for the applicable tasks and deadlines. Do not assume that passing once guarantees permanent active status. Follow the instructions for each credential you hold.
No. A credential alone does not establish a pay increase. Salary observations reflect role, location, experience, employer and pay definition, among other factors. Compare similar jobs and distinguish base salary from total pay. Use certification as evidence of assessed knowledge, alongside delivery experience and the actual job requirements.
Check the credential, then ask how the specialist would handle work similar to your project. Review relevant delivery examples, testing practice and communication responsibilities. ForceFolks can help scope the role and provide Salesforce specialists. Agree the work and acceptance criteria instead of selecting only by certificate count.
Share your systems, delivery gaps and ownership needs with ForceFolks. We can discuss the skills and responsibilities needed for the scope.